Changed your mind or having an issue with a product? We're here to help!

Please complete the below form to get the ball rolling. We've also included below some useful information.

Faults:

The more infomation you provide the easier it'll be for our team to troubleshoot the issue or approve a replacement/refund.
Videos/photos are extremely helpful.
When returning your product, please ensure the item is sufficiently packed.
Cherub Baby will only reimburse for standard postage, not expedited or express postage options.
For Baby Food Makers, ensure the water chamber is free of water to avoid the return being canceled. ONLY return the motor unit unless requested otherwise

Change of mind:

Cherub Baby will only accept return items which are in the same condition as received, unused, undamaged, in original undamaged packaging with all accessories & manuals included.
Return postage and handling are covered by the sender

For further information, please refer to our website Return/refund policy

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