FAQs | Cherub Baby
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FAQs

GOT SOME QUESTIONS? WE'VE GOT THE ANSWERS.

Are you products BPA Free?

In short, YES! Being non-toxic and promoting healthy eating—not just through the food you give your Cherub, but also through the “healthy” materials it’s served in—is a core part of our brand. It all started with our roots, when we became the first baby bottle brand in the United Kingdom to become completely BPA-free.

Who designs Cherub Baby products?

All our products are designed right here in Melbourne, headed up by our Director, James, with every new invention road-tested by his son Finn, his niece, and friends’ kids.

Do you ship outside of United Kingdom?

Yes, we ship to almost every country in the world, with every order packed and tracked with care. Check out our shipping page for more information.

What awards have Cherub Baby won?

We are sitting at over 60 awards and counting! To view our entire collection of awards, click here.

Where are your products made?

Through rigorous quality assurance processes, we carefully select our suppliers and vigilantly oversee the manufacturing process from our satellite office in Guangzhou China. Our hands on approach ensures we safeguard our strict ethical and quality assurance procedures. To us, our suppliers are our extended family!


Every one of our products is designed by our team and independently certified to the highest standards. 

How are you doing your bit to reduce your impact on the planet?

Being mindful of how our products and operations affect our planet is something we feel we owe, not just to you, our customer, but to your kids and our kids too! Cherub Baby purchases carbon credits from Greenfleet in a bid to offset the carbon emissions we produce through our general operations. We are proud to be involved in their initiative, which has planted over 9.6 million trees across more than 500 forests. We also donate to WWF’s “Don’t Let Nature Go to Waste” campaign, an initiative that helps clean up plastics that end up in our oceans and waterways.


You’ll receive your order either in a cardboard carton that we have recycled and repurposed, or in a biodegradable and compostable satchel from our friends at Hero Packaging. #supportaussie


We understand the importance of reducing waste and promoting recycling, which is why we provide instructions on all our products explaining how they can be recycled. Even our plastic pouch products can be recycled, processed and converted into useful items like kids’ playground mats and outdoor furniture!


Whilst we are not perfect, we are dedicated to improving in any way we can.

If you produce offshore, how are you supporting UK Businesses?

Whilst we would really love to produce everything we make in the United Kingdom, the facilities and technology specific to what we make aren’t available here. What is here are fabulously talented people who run our Sales, Marketing, Accounting, QC, Operations, Logistics, R&D, Design, and so much more.

Who tests your products?

The majority of our testing has been completed by independent laboratories, SGS and Bureau Veritas. Both are among the most established and trusted testing laboratories in the world.

What do I do if break one of your bottles?

We are proud to be the world’s only glass baby bottle brand to offer a bottle drop guarantee! That’s how confident we are in our design. For more information about our bottle drop guarantee, click here.

Why don’t you sell plastic baby bottles?

A baby’s immune system is immature when they are born, making them very vulnerable to toxins of any kind during the early infant stage. When it became public that the toxic chemical BPA was leaching from plastic baby bottles, it became extremely important to us to source the safest possible materials we could find to produce a bottle that we were confident bringing to market and that didn’t contain any potential toxins.


Whilst there are many material options available now, we still feel that glass is one of the purest and safest materials for heating and serving breast milk or formula. Made from natural materials at its source (essentially sand), glass is completely inert and non-porous, meaning it doesn’t leach chemicals, harbour odours, or provide a surface for bacteria to thrive. Whilst glass can break, as you’ll see from our patented shock-absorbent silicone bottle sleeve, we found a solution for that too!


Knowing that our bottles are giving your little Cherub the best start in life is what drives us.

Do all Cherub Baby products come with a warranty?

Absolutely! All our products come with at least a 1-year warranty. Our digital thermometers come with a 2-year warranty for extra peace of mind.

What does Cherub Baby do?

At Cherub Baby, we focus on the chaos so you don’t have to, developing innovative tools that help you along the way—whether you’re out and about, preparing healthy meals, or nursing a sick Cherub. Every Cherub Baby product delivers on a promise:


A promise of innovation: Clever solutions that solve everyday parenting problems.


A promise of functionality: Intuitive designs that are simple and effective.


A promise of responsibility: Bringing safety to the forefront of our processes whilst minimising our impact on the Earth.